Junior Business Analyst (Within Product)
(Hybrid London)

Job Description

We’re looking for someone smart and ambitious to join our Product team. You will operationally support our Product Managers as we build premium quality sports betting products. You’ll get great guidance and work alongside team mates you can really learn from. Over time, your responsibility will grow in line with your contribution.

This is a great time to be joining Metric. We’re signing exciting deals and growing fast, but there’s still a non-corporate, start-up vibe - you can be your authentic self here, and be appreciated for it.

We have over 120 colleagues based all over the world. Some work on a hybrid basis in London and others work remotely. 

About the Company

We are a boutique B2B provider of sports betting software and services that, uniquely, offers operators all the control and autonomy of an in-house Sportsbook with the convenience of a turnkey solution. All our products are built using proprietary technology with innovation at their core, focussing on the need for our customers to have new and engaging sports betting products and services. 

Metric is proud to be part of an exclusive strategic partnership with RacebookHQ, the industry leader in providing innovative solutions for racing products. These exclusive products and services, allied with a next generation platform, allow Metric Gaming to increase revenues, enhance products, and reduce costs for global sports betting operators. 

We prioritise talent density over headcount, and value the smartest people with the lowest egos. To thrive here at Metric, you will enjoy the freedom of working autonomously, yet cooperate with others as part of a team, all striving for high performance in a high-challenge yet high-support environment.

Our Tech Stack 

We aim to provide our clients with the very best support. So, to match their service to their sports betting customers, we will be operating a 24/7 service by the end of 2024. As a consequence, this role will become part of a shift system during the second half of the year, with some Saturday work, with a day off in the week.

Our Product

Metric’s product is an innovative industry-leading sports betting platform, built by smart people with an ambition to do things differently. Our Mission is: To build the most engaging betting products, ethically.

We are a boutique B2B provider that, uniquely, offers operators all the control and autonomy of an in-house cloud-based Sportsbook with the convenience of a turnkey solution. 

All our products are built using proprietary technology with innovation at their core, focussing on the need for our customers to have new and engaging products and services.

Your day-to-day

We work closely together - we support each other but expect to be challenged daily, too. Every day you will collaborate with Product Managers, Trading, and Engineers. 

A brand new role is being created within the Metric Gaming Product Team at a very exciting time in our journey.

• Operational Support: You will support Product Managers with their requirements gathering and story writing. In addition, you will support the planning and communications for all product initiatives.
• Feed Analysis: You will develop a strong understanding of our third-party feeds and assist with configuration setup.
• Process and System Analysis: You’ll analyse business processes and systems to identify opportunities for improvement, optimisation, and automation, as well as analyse data to uncover trends and patterns that can inform strategic decision-making.
• Continuous Improvement Advocacy: You’ll promote a culture of continuous improvement by identifying and recommending enhancements to processes and systems.
• Research and Development: You will undertake research into operators, features, suppliers, competitors and territories. This work will feed into strategic decision-making.

Within your role, meaningful conversations with colleagues of all levels are essential. Engaging as an empathic listener, who can both influence and be influenced. We value those who are knowledgeable, while also having the ability to be vulnerable and self-aware when it comes to areas of self-development.

We are a learning environment for all, so being available, accessible, and open to talk to others to collaborate, is a key part of the role and our culture. Daily teamwork is the key to success in this role, with an altruistic approach, where everyone has a voice regardless of role or level.  Our culture is built on honesty and authenticity. We hold each other accountable for upholding that culture and our values, and we do so by speaking up. 

Who are we looking for ?

• Someone with an  interest in Sport and Sports Betting
• A mathematical, statistical or engineering background
• Strong organisational and analytical skills
• An outcome focused approach

We are open-minded with respect to previous experience.

At Metric, we value these behavioural traits:  

• Smart thinkers who are curious, active empathetic listeners, display agility and value knowledge sharing
• Commercial, entrepreneurial and customer-centric
• Emotionally intelligent, self-aware, with the  ability to be vulnerable
• Trustworthy, accountable, resilient and hardworking
• Team-oriented; altruistic who collaborate and focus on their teammates more than themselves. people who see “success” as achieving as a team
• Impressionable Influencers, who are open to being influenced and Influence others  through effective and generous  knowledge sharing

What’s in it for you?

 We offer Pension and Medical Health Cover for UK employees, as well as 35 days holiday (including bank holidays) .Our people are rated by their attitude and the quality of their contribution, not by their seniority.

Your contribution can make a real difference here, supported by some of the best in the business. Although we challenge one another to grow, we also support one another in that growth - learning new skills and improving is something we all do as a team daily.

We offer fantastic career progression opportunities. As we grow, you have the space to grow with us and find your ideal direction

Inclusivity at Metric 

At Metric Gaming, we believe that a diverse and inclusive workplace is central to our success, which is why all qualified candidates are invited to apply regardless of gender, sexual orientation, disability, age, religion and belief, ethnic background, nationality, gender identity, or culture. We are committed to living out a genuinely meritocratic culture where we provide equal opportunities for all.

Our Culture and Values 

At Metric, we pride ourselves on offering an authentic and diverse workplace. We value your contribution, not your job title or level, and put you in the driver's seat when it comes to career development. Promotion, reward and development in your role, is driven by your own pace of growth, rather than vacancies or at a set timelines.

Our success is built on an environment of cross-functional collaboration, agility and variety, with flexibility in the work you do, and where you do it. We have a servant leadership philosophy, where you will be challenged in an honest, and transparent way, with regular quality feedback to support both your personal and career development. “High challenge; high support”. 

We value behaviours and soft skills with the same merit as we do technical ability. At Metric, you are a name and not a number, join us and make a genuine impact on our product and culture. Our highly interactive senior leadership team is open and accessible,  something our colleagues value interaction and collaboration highly.  

Vital to our culture is our commitment to uphold our Values, and challenge each other when we see behaviours that may be unfaithful to them. They are: 

• Integrity: We take pride in doing what’s right, with no exceptions. 
• Collaboration: We win by working intelligently with people we trust. 
• Committed To Excellence: If it’s not done correctly, it’s not done. 
• Play To Win: We take our work seriously but not ourselves